Terms and Conditions on Booking Appointments

Call us on 01482 651600, email hello@evebird.com or book online

Terms and Conditions on Booking Appointments

Appointments may be booked online, via our reception team on 01482 651600 or via email hello@evebird.com.

Booking fee

Booking over the phone - A £25 booking fee is required to confirm and hold all appointments 

Booking online - you will need to input your debit/credit card information to secure your appointment, no payment will be taken  at the time of booking .

Booking fees non refundable but may be used as part payment against treatment or products.

Cancelling or rearranging your appointment 

We require 48 hours notice for cancellation and to rearrange, a 50% charge applies if the appointment is cancelled or rearranged with less then 48 hours notice and 100% charge applies if the client is a no show. We do appreciate in some circumstances late cancellation of appointments cannot be avoided, these will be judged on an individual basis.

We reserve the right to cancel or rearrange appointments with 48 hour notice, in rare circumstances we may not be able to adhere to the 48 hour notice period.

All treatment fees are non refundable

Call us on 01482 651600, email hello@evebird.com or book online

Words from Our Clients

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    "I underwent a luxury facial in July. From the start and being welcomed by Tracey to the treatment itself I must say the whole experience was excellent. It was so lovely I’ve booked another and I’m looking forward to more pampering in around 2 weeks time”

    Julie Brown

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    “As always an absolute fantastic experience with Eve. She is so clever and has the lightest, most delicate touch. I cant recommend Botastic highly enough. Eve is a genius!!"

    Sophie Sharpe

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    "My partner and I frequent the clinic regularly and are always very satisfied with the results. The customer service and after care is exceptional. Have highly recommended this clinic to a lot of our friends and family and they are also very happy with the care and attention they receive."

    Dan Bamber

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    "Always a good experience. Eve is the ultimate professional. Having tried a number of aesthetic professionals over the years I am delighted to say Eve is a keeper!!”

    Julie

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    • testimonial-kerry
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    "Love coming to see Eve at Botastic. The new premises are beautiful. Such a calm and relaxed atmosphere. Very clean and immaculately presented. Eve is always so welcoming. With a super friendly smile and extensive knowledge on all she does, Eve provides an exceptionally professional service with fabulous results."

    Kerry Elgie-Jones

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